The PINES team has been working with ESI to shore up confusing error messages in Evergreen. The table below is the beginning of this effort.
ALL of the PINES libraries are welcome to submit clearer/less confusing messages (please adhere to the format below).
Updates coming as to when these changes will be incorporated.
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Current Message
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Generic
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PINES Specific
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FIX ME Error - Skull and Crossbones (we don't actually know what
causes them, but we see them often.)
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Instead of skull and crossbones, insert an exclamation point.
Instead of FIXME: This software has encountered a serious error. Immediately,
please tell your system administrator the following:\n%1$s\n%2$s\n
|
Instead of skull and crossbones, insert an exclamation point.
Instead of FIXME: contact the PINES Helpdesk immediately
with the following information, including what you were attempting to do when
this error occurred:\n%1$s\n%2$s\n
|
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Please tell your friendly system administrator or software developer
the following:\n%1$s\n%2$s\n
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Please contact your system administrator with the
following:\n%1$s\n%2$s\n
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Please open a Helpdesk ticket with the following information,
including what you were attempting to do when this error
occurred:\n%1$s\n%2$s\n
|
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t;
This software has encountered an error. Please tell your
friendly system administrator or software developer the
following:\n%1$s\n%2$s\n
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This software has encountered an error. Please tell your
system administrator the following:\n%1$s\n%2$s\n
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This software has encountered an error. Please open a Helpdesk
ticket with the following, including what you were attempting to do when this
error occurred:\n%1$s\n%2$s\n
|
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Another staff member with the above permission may authorize this
specific action. Please notify your library administrator if you need
this permission. If you feel you have received this exception in error,
please inform your friendly Evergreen developers or helpdesk staff of the
above permission and this debug information: %1$s
|
Another staff member with the above permission may authorize this
specific action. Please notify your library administrator if you need
this permission. If you feel you have received this exception in error,
please inform your system administrator of the above permission and this
debug information: %1$s
|
Another staff member with the above permission may authorize this
specific action. Please notify your library administrator if you need
this permission. If you feel you have received this exception in error,
please open a Helpdesk ticket with this debug information, including what
you were attempting to do when this error occurred: %1$s
|
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Network or server failure. Please check your Internet
connection to %1$s and choose Retry Network. If you need to enter
Offline Mode, choose Ignore Errors in this and subsequent dialogs. If
you believe this error is due to a bug in Evergreen and not network problems,
please contact your help desk or friendly Evergreen administrators, and give
them this information:
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Network or server failure. Please check your Internet
connection to %1$s and choose Retry Network. If you need to enter
Offline Mode, choose Ignore Errors in this and subsequent dialogs. If
you believe this error is due to a bug in Evergreen and not network problems,
please contact your system administrator with this information:
|
Network or server failure. Please check your Internet
connection to %1$s and choose Retry Network. If you need to enter
Offline Mode, choose Ignore Errors in this and subsequent dialogs. If
you believe this error is due to a bug in Evergreen and not network problems,
please open a Helpdesk ticket this information, including what you were
attempting to do when this error occurred:
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Changing Messages in Evergreen
