GPLS Helpdesk
The place to report issues, voice concerns, or request assistance of any kind is the GPLS Helpdesk, which is shared between PINES and the GPLS IT department.
Web Address: http://help.georgialibraries.org
Phone: 877-475-7435 (877-GPLSHELP) 404‐291‐2800
Helpdesk workflow documentation can be found here:
http://www.georgialibraries.org/pines/help-desk-workflow