PINES Circulations Polcies and Procedures Manual - Changelog - v.2010.09 to v.2010.12

- Changed version information from 2010.09 to 2010.12.

- Added wording from February 2010 Executive Committee Meeting regarding claims returned items (p. 28):

	Previous Wording:

	"Claims Returned Items
	If a user claims to have returned materials that still show as checked out, the material 
	may be marked with a Claims Returned date.  Overdue fines stop accruing as of the date 
	entered in the Claims Returned field.  Use the Actions for Selected Items -> Mark Claims 
	Returned function in Checkout -> Items Out tab to perform this operation.  A user may have 
	up to 5 Claims Returned items on his/her record at any time."

	New Wording:

	"Claims Returned Items
	Claims returned is when both a library system and a patron are unable to agree on the
	location of the disputed item thus creating a ‘draw’ or ‘amnesty’ for the item [2010.02].  
	If a user claims to have returned materials that still show as checked out, the material 
	may be marked with a Claims Returned date.  Overdue fines stop accruing as of the date 
	entered in the Claims Returned field.  Use the Actions for Selected Items -> Mark Claims 
	Returned function in Checkout -> Items Out tab to perform this operation.  A user may have 
	up to 5 Claims Returned items on his/her record at any time."