PINES Circulations Polcies and Procedures Manual - Changelog - v.2011.03 to v.2011.05 - Changed version information from 2011.03 to 2011.05. - Changed screenshot for Evergreen User Editor to reflect changes in Evergreen 1.6.1.8. (p. 4) - Added information about the PIN from phone number, Alias, Juvenile, and Parent/Guardian fields (pp. 4 - 5) - Added information about the use of the Daytime Phone number for automated telephone notifications. (p. 6) - Changed wording from the May 2011 Executive Committee Meeting about overdue items blocking renewals (p.18) New Wording: "A patron’s card will be blocked, and no services may be obtained with it if the patron owes $10 or more in unpaid fines and/or fees." - Added information about the Messages section of the patron account under "User Blocked" (p. 19) - Added wording about the problems with Auto-Print on checkin screen (pp.25 - 26) - Added some wording to checkin/print screen (p. 26) - Added wording to the Lost Items section regarding automatic voiding of overdue fines (pp. 28 - 29): "Lost Items A patron may inform staff that an item is “LOST”. Staff should mark the item LOST in Evergreen to create a bill for the lost item. The price of the item, plus an optional processing fee of up to $10, will be assessed to the patron’s card. Overdue fines on the item will be automatically voided when marking an item lost [2002.09]. Lost items may be paid for at any PINES library. Payments for lost or damaged materials will be returned to the owning library. These payments must be remitted monthly [1999.10]. When a item that has been marked lost and paid for by the patron is returned, Evergreen will automatically create a refund of the item price minus the overdue fines owed on the item (that is to say that Evergreen restores the automatically voided overdue fines). NOTE: Evergreen will only automatically void and restore fines associated with the circulation that resulted in the lost item. The system does not void/restore overdue fines related to other circulation transactions on an item." - Changed wording to courier codes section to reflect codes printing on receipts (p. 34) - Changed wording to email hold notices section to reflect new notification scheme (p. 34) - Updated the Appendix A: PINES Library Policy Names by Library System section (p. 38)