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acq:cancelsuspend [2018/10/23 18:12] – [Suspend a Copy] tlittleacq:cancelsuspend [2019/06/27 02:08] – tlittle
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 <fc #ff0000>**Remember: The process to cancel vs. suspend line items is the same. The only difference is which cancel reason you choose.**</fc> <fc #ff0000>**Remember: The process to cancel vs. suspend line items is the same. The only difference is which cancel reason you choose.**</fc>
  
-<note>There is an open bug that affects [[https://bugs.launchpad.net/evergreen/+bug/1053015|attempting to cancel line items]]. You may get an error message "ACQ_NOT_CANCELABLE→The object is not in a cancelable state." To resolve, each copy on a line item must be canceled. The status of the line item will remain on-order, but each copy will show a status of canceled. See [[acq:cancelsuspend#copies|Canceling and Suspending Copies]] for more information. </note>+<note>There is an open bug that affects [[https://bugs.launchpad.net/evergreen/+bug/1053015|attempting to cancel line items]]. You may get an error message "ACQ_NOT_CANCELABLE→The object is not in a cancelable state." To resolve, each copy on a line item must be canceled. The status of the line item will remain on-order, but each copy will show a status of canceled. See **[[acq:cancelsuspend#copies|Canceling and Suspending Copies]]** for more information. </note>
  
 1. Open a purchase order. 1. Open a purchase order.
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 {{  :acq:manual:6_lineitem_cancelsuspend_35.png?nolink&  }} {{  :acq:manual:6_lineitem_cancelsuspend_35.png?nolink&  }}
  
-3. Using the main //Actions//  menu, select //Actions→Cancel Selected Line Items.//+3. Using the main //Actions//  menu, select **Actions > Cancel Selected Line Items.**
  
 {{  :acq:manual:6_lineitem_cancelsuspend_36.png?nolink&  }} {{  :acq:manual:6_lineitem_cancelsuspend_36.png?nolink&  }}
  
-4. From the drop down menu that appears, select a [[acq:defaults#cancel_reasons|cancel reason]].+4. From the drop down menu that appears, select a **[[acq:defaults#cancel_reasons|cancel reason]]**.
  
 {{  :acq:manual:6_lineitem_cancelsuspend_37.png?nolink&  }} {{  :acq:manual:6_lineitem_cancelsuspend_37.png?nolink&  }}
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 <note important>If line items are being canceled for different reasons, they will need to be canceled separately so different cancel reasons can be used.</note> <note important>If line items are being canceled for different reasons, they will need to be canceled separately so different cancel reasons can be used.</note>
  
-5. Click //Cancel Line Items.//+5. Click **Cancel Line Items.**
  
 {{  :acq:manual:6_lineitem_cancelsuspend_38.png?nolink&  }} {{  :acq:manual:6_lineitem_cancelsuspend_38.png?nolink&  }}
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 For backorders, you can and should still receive the items once they arrive at your library. For backorders, you can and should still receive the items once they arrive at your library.
-==== Suspend a Line Item ==== 
- 
-1. Open a purchase order. 
- 
-2. Check the box(es) of the line items you want to suspend. 
- 
-{{ :acq:manual:6_lineitem_cancelsuspend_35.png?nolink |}} 
- 
-3. Using the main Actions menu, select **Actions->Cancel Selected Line Items.** 
- 
-{{ :acq:manual:6_lineitem_cancelsuspend_36.png?nolink |}} 
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-4. From the drop down menu that appears, choose a **[[acq:defaults#cancel_reasons|cancel reason]]** appropriate to your situation. 
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-5. Click //Cancel Line Items.// 
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-6. A pop-up will appear asking you to confirm that you wish to cancel the line item. Click OK. 
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-7. The line item will change to blue and the status will update to the chosen cancel reason. 
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-8. Because the line item has been suspended rather than canceled, the funds for the line item are still encumbered. 
- 
-{{ :acq:manual:6_lineitem_cancelsuspend_40.png?nolink |}} 
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-9. A suspended line item is resolved when all copies of the line item arrive and are received. 
- 
- 
-//[[acq:cancelsuspend#cancel_suspend|Back to top]]// 
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 ===== ...Copies ===== ===== ...Copies =====
acq/cancelsuspend.txt · Last modified: 2024/03/01 15:34 by tlittle