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acq:cancelsuspend [2019/06/26 22:07]
tlittle [Suspend a Line Item]
acq:cancelsuspend [2020/03/20 06:44]
tlittle
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 <fc #ff0000>**Remember: The process to cancel vs. suspend line items is the same. The only difference is which cancel reason you choose.**</fc> <fc #ff0000>**Remember: The process to cancel vs. suspend line items is the same. The only difference is which cancel reason you choose.**</fc>
  
-<note>There is an open bug that affects [[https://bugs.launchpad.net/evergreen/+bug/1053015|attempting to cancel line items]]. You may get an error message "ACQ_NOT_CANCELABLE→The object is not in a cancelable state." To resolve, each copy on a line item must be canceled. The status of the line item will remain on-order, but each copy will show a status of canceled. See [[acq:cancelsuspend#copies|Canceling and Suspending Copies]] for more information. </note>+<note>There is an open bug that affects [[https://bugs.launchpad.net/evergreen/+bug/1053015|attempting to cancel line items]]. You may get an error message "ACQ_NOT_CANCELABLE→The object is not in a cancelable state." To resolve, each copy on a line item must be canceled. The status of the line item will remain on-order, but each copy will show a status of canceled. See **[[acq:cancelsuspend#copies|Canceling and Suspending Copies]]** for more information.  
 + 
 +**Do** attempt to cancel at the line item level first. The majority of the time it works fine; the above information is only if you are impacted by the bug.</note>
  
 1. Open a purchase order. 1. Open a purchase order.
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 {{  :acq:manual:6_lineitem_cancelsuspend_35.png?nolink&  }} {{  :acq:manual:6_lineitem_cancelsuspend_35.png?nolink&  }}
  
-3. Using the main //Actions//  menu, select //ActionsCancel Selected Line Items.//+3. Using the main //Actions//  menu, select **Actions Cancel Selected Line Items.**
  
 {{  :acq:manual:6_lineitem_cancelsuspend_36.png?nolink&  }} {{  :acq:manual:6_lineitem_cancelsuspend_36.png?nolink&  }}
  
-4. From the drop down menu that appears, select a [[acq:defaults#cancel_reasons|cancel reason]].+4. From the drop down menu that appears, select a **[[acq:defaults#cancel_reasons|cancel reason]]**.
  
 {{  :acq:manual:6_lineitem_cancelsuspend_37.png?nolink&  }} {{  :acq:manual:6_lineitem_cancelsuspend_37.png?nolink&  }}
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 <note important>If line items are being canceled for different reasons, they will need to be canceled separately so different cancel reasons can be used.</note> <note important>If line items are being canceled for different reasons, they will need to be canceled separately so different cancel reasons can be used.</note>
  
-5. Click //Cancel Line Items.//+5. Click **Cancel Line Items.**
  
 {{  :acq:manual:6_lineitem_cancelsuspend_38.png?nolink&  }} {{  :acq:manual:6_lineitem_cancelsuspend_38.png?nolink&  }}
acq/cancelsuspend.txt · Last modified: 2020/03/20 06:44 by tlittle