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acq:cancelsuspend [2019/06/26 22:08]
tlittle
acq:cancelsuspend [2020/03/20 06:44] (current)
tlittle
Line 81: Line 81:
 <fc #​ff0000>​**Remember:​ The process to cancel vs. suspend line items is the same. The only difference is which cancel reason you choose.**</​fc>​ <fc #​ff0000>​**Remember:​ The process to cancel vs. suspend line items is the same. The only difference is which cancel reason you choose.**</​fc>​
  
-<​note>​There is an open bug that affects [[https://​bugs.launchpad.net/​evergreen/​+bug/​1053015|attempting to cancel line items]]. You may get an error message "​ACQ_NOT_CANCELABLE→The object is not in a cancelable state."​ To resolve, each copy on a line item must be canceled. The status of the line item will remain on-order, but each copy will show a status of canceled. See **[[acq:​cancelsuspend#​copies|Canceling and Suspending Copies]]** for more information. </​note>​+<​note>​There is an open bug that affects [[https://​bugs.launchpad.net/​evergreen/​+bug/​1053015|attempting to cancel line items]]. You may get an error message "​ACQ_NOT_CANCELABLE→The object is not in a cancelable state."​ To resolve, each copy on a line item must be canceled. The status of the line item will remain on-order, but each copy will show a status of canceled. See **[[acq:​cancelsuspend#​copies|Canceling and Suspending Copies]]** for more information.  
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 +**Do** attempt to cancel at the line item level first. The majority of the time it works fine; the above information is only if you are impacted by the bug.</​note>​
  
 1. Open a purchase order. 1. Open a purchase order.
acq/cancelsuspend.txt · Last modified: 2020/03/20 06:44 by tlittle