admin:network
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admin:network [2019/03/28 21:42] – tmccanna | admin:network [2019/03/28 21:44] – [Sources for Help] tmccanna | ||
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* **Wide Area Network (WAN)** – your libraries' | * **Wide Area Network (WAN)** – your libraries' | ||
* **Local Area Network (LAN)** – the network internal to your library, administered by your local library system’s information technology (IT) staff. | * **Local Area Network (LAN)** – the network internal to your library, administered by your local library system’s information technology (IT) staff. | ||
- | * **Individual PC Workstation** – the computer on which your staff or patrons are working, administered | + | * **Individual PC Workstation** – the computer on which your staff or patrons are working, administered by your local library system’s IT staff. |
- | by your local library system’s IT staff. | + | |
An example of where the confusion between these areas of responsibility comes about would be | An example of where the confusion between these areas of responsibility comes about would be | ||
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===== Sources for Help ===== | ===== Sources for Help ===== | ||
- | * **Local IT Staff** – The first contact for all technical problems. In libraries where there are not dedicated IT staff, this responsibility will fall to the "most technical" | + | |
- | * **Internet Service Provider (ISP)** – Your library system’s network provider - the point of contact for networking issues if local area network problems are ruled out. | + | * **Internet Service Provider (ISP)** – Your library system’s network provider - the point of contact for networking issues if local area network problems are ruled out. |
- | * **GPLS Help Desk** – The method to contact either PINES/GPLS staff or GPLS IT for issues within their respective areas of responsibility ([[https:// | + | * **GPLS Help Desk** – The method to contact either PINES/GPLS staff or GPLS IT for issues within their respective areas of responsibility ([[https:// |
+ | * **GPLS Technology Site** - Contains information about GPLS provided services, FAQs, and best practices: (http:// | ||
+ | * **TechTalk Mailing List** – Connect with Local System Administrators around the state (both PINES and non-PINES libraries) and ask your technical questions. There is a great deal of expertise in our collective knowledge! Sign up for the mailing list at: [[http:// | ||
admin/network.txt · Last modified: 2022/07/11 15:21 by smorrison