admin:network
Differences
This shows you the differences between two versions of the page.
Next revision | Previous revision | ||
admin:network [2019/03/28 21:36] – created tmccanna | admin:network [2022/07/11 15:21] (current) – [Sources for Help] smorrison | ||
---|---|---|---|
Line 11: | Line 11: | ||
* **Wide Area Network (WAN)** – your libraries' | * **Wide Area Network (WAN)** – your libraries' | ||
* **Local Area Network (LAN)** – the network internal to your library, administered by your local library system’s information technology (IT) staff. | * **Local Area Network (LAN)** – the network internal to your library, administered by your local library system’s information technology (IT) staff. | ||
- | * **Individual PC Workstation** – the computer on which your staff or patrons are working, administered | + | * **Individual PC Workstation** – the computer on which your staff or patrons are working, administered by your local library system’s IT staff. |
- | by your local library system’s IT staff. | + | |
An example of where the confusion between these areas of responsibility comes about would be | An example of where the confusion between these areas of responsibility comes about would be | ||
Line 25: | Line 24: | ||
problem is to check gapines.org at the site http:// | problem is to check gapines.org at the site http:// | ||
instant result that will let you know whether other people on the internet are able to access the site. | instant result that will let you know whether other people on the internet are able to access the site. | ||
+ | |||
+ | ===== Sources for Help ===== | ||
+ | |||
+ | * **Local IT Staff** – The first contact for all technical problems. In libraries where there are not dedicated IT staff, this responsibility will fall to the "most technical" | ||
+ | * **Internet Service Provider (ISP)** – Your library system’s network provider - the point of contact for networking issues if local area network problems are ruled out. | ||
+ | * **GPLS Helpdesk** – The method to contact either PINES/GPLS staff or GPLS IT for issues within their respective areas of responsibility ([[https:// | ||
+ | * **GPLS Technology Site** - Contains information about GPLS-provided services, FAQs, and best practices: (http:// | ||
+ | * **TechTalk Mailing List** – Connect with Local System Administrators around the state (both PINES and non-PINES libraries) and ask your technical questions. There is a great deal of expertise in our collective knowledge! Sign up for the mailing list at: [[http:// | ||
+ | |||
+ | |||
+ | |||
+ | |||
+ |
admin/network.1553808985.txt.gz · Last modified: 2019/03/28 21:36 by tmccanna