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admin:network [2019/03/28 17:44] tmccanna [Sources for Help] |
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* **Local IT Staff** – The first contact for all technical problems. In libraries where there are not dedicated IT staff, this responsibility will fall to the "most technical" | * **Local IT Staff** – The first contact for all technical problems. In libraries where there are not dedicated IT staff, this responsibility will fall to the "most technical" | ||
* **Internet Service Provider (ISP)** – Your library system’s network provider - the point of contact for networking issues if local area network problems are ruled out. | * **Internet Service Provider (ISP)** – Your library system’s network provider - the point of contact for networking issues if local area network problems are ruled out. | ||
- | * **GPLS Help Desk** – The method to contact either PINES/GPLS staff or GPLS IT for issues within their respective areas of responsibility ([[https:// | + | * **GPLS Help Desk** – The method to contact either PINES/GPLS staff or GPLS IT for issues within their respective areas of responsibility ([[https:// |
* **GPLS Technology Site** - Contains information about GPLS provided services, FAQs, and best practices: (http:// | * **GPLS Technology Site** - Contains information about GPLS provided services, FAQs, and best practices: (http:// | ||
* **TechTalk Mailing List** – Connect with Local System Administrators around the state (both PINES and non-PINES libraries) and ask your technical questions. There is a great deal of expertise in our collective knowledge! Sign up for the mailing list at: [[http:// | * **TechTalk Mailing List** – Connect with Local System Administrators around the state (both PINES and non-PINES libraries) and ask your technical questions. There is a great deal of expertise in our collective knowledge! Sign up for the mailing list at: [[http:// |