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admin:settings:spf

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SPF Records

One of the features of Evergreen is the abililty to specify the sending address on outgoing email and SMS text messages so that individual libraries can receive any bounced messages and correct patron accounts accordingly (Admin → Local Administration → Library Settings Editor - the setting name is “Sending email address for patron notices”). The “sending address” feature means that messages sent from the PINES servers (gapines.org) appear to some of the receiving email providers to be “pretending” to be library (which is known as “spoofing”), which is resulting in either outright rejection (where the email provider's server will not accept the message) or silent acceptance and non-delivery to your patrons.

Fortunately, there is a mechanism your library can use to tell patrons' email providers' servers to consider messages sent from gapines.org to be legitimate: Sender Policy Framework, or SPF. An SPF entry is set up by whoever manages your email domain. For example, if your library's email domain is “georgialibraries.org” you could use http://www.kitterman.com/spf/validate.html and enter “georgialibraries.org” into the “domain” field. You would see something like the following:

v=spf1 include:_spf.google.com ip4:64.57.241.9 ip4:64.57.241.6 ip4:64.57.241.17 ~all

This is the SPF entry for that domain. Here's a breakdown of what each part means:

admin/settings/spf.1553877712.txt.gz · Last modified: 2019/03/29 16:41 by tmccanna