admin:third-party
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admin:third-party [2019/03/28 21:27] – created tmccanna | admin:third-party [2019/03/29 16:28] – [PC Reservation] tmccanna | ||
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Many PINES libraries contract with what are termed " | Many PINES libraries contract with what are termed " | ||
outside of the purview of the PINES/GPLS relationship with the PINES library system) for products | outside of the purview of the PINES/GPLS relationship with the PINES library system) for products | ||
- | that need to connect with the PINES software to work. This is governed by a PINES policy (found at | + | that need to connect with the PINES software to work. This is governed by PINES policy (see section below) |
- | http:// | + | |
which requires that libraries expecting full compatibility with PINES software must consult PINES/ | which requires that libraries expecting full compatibility with PINES software must consult PINES/ | ||
GPLS staff in all negotiations with vendors to ensure that their products are compatible. Assurances | GPLS staff in all negotiations with vendors to ensure that their products are compatible. Assurances | ||
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services and statistical analysis services require this. Please consult with PINES staff about | services and statistical analysis services require this. Please consult with PINES staff about | ||
these requirements before entering into an agreement.</ | these requirements before entering into an agreement.</ | ||
+ | |||
+ | ===== Policy & Procedure for Libraries Considering Library Management Products ===== | ||
+ | |||
+ | **Policy & Procedure for Libraries considering third-party products that need an interface with PINES (i.e. Library Management Products)** | ||
+ | |||
+ | The PINES staff has been asked to make the PINES database available to outside vendors via library management products. | ||
+ | |||
+ | Some examples of third-party software and/or services that require access to PINES resources: | ||
+ | |||
+ | * Self-checkout stations | ||
+ | * PC Time Management Systems that require access to patron accounts | ||
+ | * E-book providers who need to authenticate against the PINES patron database | ||
+ | * RFID systems, including security gates that automatically check out items | ||
+ | * Collection Management software that requires data extracted from the PINES system | ||
+ | * Cataloging/ | ||
+ | * Added content providers who depend on modifications to the Evergreen OPAC | ||
+ | |||
+ | In order to collaborate with the PINES libraries in contracting for 3rd party technology, PINES will provide a test environment within which the library and/or the vendor may develop and test the crosswalks necessary in order to insure compatibility with Evergreen. | ||
+ | |||
+ | Submit the following information to the [[https:// | ||
+ | |||
+ | * What need are you trying to fulfill? (PC reservation, | ||
+ | * What are the requirements for your product to interface with PINES? (SIP2 connection, data extracts, etc.) | ||
+ | |||
+ | Some things to keep in mind when selecting a product: | ||
+ | |||
+ | * If customization is required in order for Library Management products to work, the cost of developing and supporting those customizations will fall to the library purchasing the product and/or the vendor. | ||
+ | * Software upgrades frequently break these external connections. Libraries may want to consider using a product that does not depend on the PINES server. | ||
+ | * During PINES system upgrades or downtimes, Evergreen functionality will be the priority. Maintenance to external connection(s) will be prioritized accordingly after Evergreen is stabilized. | ||
+ | * If it is determined that a third-party software product or service is causing system instability or other problems, the GPLS/PINES staff reserves the right to remove access to that product or service until the issues are resolved by the product or service provider. | ||
+ | * In the event of vendor error or damage, the PINES staff will consult and recommend how to clean up any problems. | ||
+ | |||
+ | //PINES policy approved September 2002. Updated December 2012.// | ||
+ | |||
+ | ===== Adding a New SIP Device ===== | ||
+ | |||
+ | To add a new SIP device, you will need a couple of pieces of information: | ||
+ | |||
+ | - The public IP address for the device, which PINES/GPLS staff will add to the firewall whitelist to | ||
+ | allow access | ||
+ | - An Evergreen account that will be used by the device to log in and manage Evergreen users and | ||
+ | transactions. This will be created by PINES/GPLS staff for you. | ||
+ | |||
+ | Include as much information as you can in a [[https:// | ||
+ | |||
+ | ===== PC Reservation ===== | ||
+ | |||
+ | See: [[admin: | ||
+ | |||
+ |
admin/third-party.txt · Last modified: 2023/02/06 20:26 by tmccanna