Receipt printers are attached to circulation workstations. These printers generate paper receipts much like those printed by cash registers. PINES staff do not recommend or endorse any particular printer.

Before you begin changing any settings in your browser or inside of the Evergreen staff client, verify that your printer itself (particularly the paper size) is set up correctly by printing a test page.

By default, Evergreen will print using the browser's default printer and printer settings. Be sure to set the margins to 0/minimal and that the paper size is set correctly.

Set the paper

1. File > Print or Ctrl-P
2. Select the receipt printer
3. Switch to the Layout tab
4. Set paper size to roll
5. Select OK to test that it is sending to the correct printer.

Firefox - Print to Roll Paper

Set the margins

1. File > Page Setup
2. Format & Options tab: Make sure that “Shrink to Fit Page Width” is not checked.
3. Margins & Header/Footer tab: Set Margins to 0 and all Headers/Footers to blank.
4. Test printing a receipt from the staff client to be sure it prints correctly.

Firefox - Print Setup

1. Menu (three vertical dots) > Print (Or Ctrl-P)
2. Select the receipt printer
3. Set paper size to Roll
4. Be sure scale is set to 100
5. Set margins to Minimum
6. Uncheck Headers and footers

Chrome - Print to Roll Paper

If the workstation only needs to print to the receipt printer, and never to another printer, the browser can be configured to default to the receipt printer and auto-print so that the staff person will not have to acknowledge the print dialog box every time a receipt is printed. Or, if you opt to use Hatch, it will handle the silent printing for you and you will not have to modify the browser settings.

1. First: Set up your browser's printer settings (printer, paper size, margins, headers and footers) the way you want them.
2. Close Chrome completely if it is currently open.
3. Create a Chrome desktop shortcut.
4. Right-click on the shortcut and select Properties.
5. Click the Shortcut tab and in the Target field, add “ –disable-print-preview” to the end. It should look like this: “C:\Program Files (x86)\Google\Chrome\Application” –disable-print-preview
6. Click OK

1. First: Set up your browser's printer settings (printer, paper size, margins, headers and footers) the way you want them.
2. Type about:config in the Firefox address bar.
3. Click the “I accept the risk!” button.
4. Right-click on the list, select New, then select Boolean.
5. Enter the preference name as “print.always_print_silent” (without the quotes) and click OK.
6. Set the preference value to true. (If the preference name already exists, find it in the list, right-click, then click Toggle to change between false and true.)

See: Hatch Instructions