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admin:workstations:troubleshooting [2020/02/06 17:42] – [Verify Software Versions] tmccannaadmin:workstations:troubleshooting [2020/02/06 18:03] tmccanna
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 **4. Hatch Extension** **4. Hatch Extension**
  
-Verify that you are running the correct version of the Hatch Chrome Extension (in Chrome) or Add-On (in Firefox).+Verify that you are running the correct version of the Hatch Chrome Extension (in Chrome) or Add-On (in Firefox). The current version is available for download at: [[https://evergreen-ils.org/egdownloads/]]
  
 In Chrome: In Chrome:
Line 142: Line 142:
   - Select Extensions.   - Select Extensions.
   - Scroll down to Hatch Native Messenger.   - Scroll down to Hatch Native Messenger.
-  - Verify that it is version 0.1.5 and Enabled.+  - Verify that the version is current
  
 In Firefox: In Firefox:
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 [{{ :admin:workstations:hatch-icon.png?200 |Hatch Icon}}] [{{ :admin:workstations:hatch-icon.png?200 |Hatch Icon}}]
 +
  
 **5. Verify that Hatch is communicating with Java** **5. Verify that Hatch is communicating with Java**
  
-  Open up a command window (Start Menu, type in cmd). +  Open up a command window (Start Menu, type in cmd). 
-  First, enter this (followed by pressing Enter):+  First, enter this (followed by pressing Enter):
 <code> <code>
 cd %ProgramFiles(x86)%\Hatch cd %ProgramFiles(x86)%\Hatch
 </code> </code>
-  Then, enter this (followed by pressing Enter):+  Then, enter this (followed by pressing Enter):
 <code> <code>
 hatch.bat test hatch.bat test
admin/workstations/troubleshooting.txt · Last modified: 2024/03/01 15:34 by tlittle