User Tools

Site Tools


circ:accounts:barred

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision
Previous revision
circ:accounts:barred [2017/08/08 14:18] – [User Status - Blocked] tmccannacirc:accounts:barred [2024/02/29 20:07] (current) smorrison
Line 3: Line 3:
 ===== User Status - Blocked ===== ===== User Status - Blocked =====
  
-If a patron’s record is automatically blocked due to excessive overdue materials or fines ($10.00), the patron's name will appear in red when the patron record is retrieved. The patron will not be able to check out or renew items until the reasons for the block are resolved. +If a patron’s record is automatically blocked due to excessive fines ($10.00 or above), the patron's name will appear in red when the patron record is retrieved. The patron will not be able to check out or renew items until the reasons for the block are resolved. 
  
 Block reasons are recorded in the Messages section of the patron’s account.  Blocks are automatically removed when the reason for the block is resolved.  Blocks may also be manually removed by highlighting the block(s) and going to Actions for these Penalties > Remove from Patron.  Block reasons are recorded in the Messages section of the patron’s account.  Blocks are automatically removed when the reason for the block is resolved.  Blocks may also be manually removed by highlighting the block(s) and going to Actions for these Penalties > Remove from Patron. 
Line 13: Line 13:
   - Select 'Block' as the Penalty Type.   - Select 'Block' as the Penalty Type.
   - Add a concise note explaining the block and how it can be removed.   - Add a concise note explaining the block and how it can be removed.
-  - Enter the staff name or initials in case there are any questions about the block.+  - Enter the staff member's first initial and last name in case there are any questions about the block.
   - Click OK.   - Click OK.
  
Line 19: Line 19:
 ===== User Status - Barred ===== ===== User Status - Barred =====
  
-Barred is a status that should be reserved for serious offenses, such as theft of library materials. Each Library Director or designee shall decide the circumstances under which a patron may be barred, and must enter the reason for the barring in an alert message (Messages Apply Penalty / Message > Alert) or Note (Other > Notes > Add New Note) on the patron account [1999.10]. +Barred is a status that should be reserved for serious offenses, such as theft of library materials. Each Library Director or designee shall decide the circumstances under which a patron may be barred, and must enter the reason for the barring in an alert message (Notes Create Note > Alert) on the patron account [1999.10]. This alert should also include the name of the library which barred the patron.
- +
-It is PINES policy that only the library that barred the patron can unbar said patron.  If a barred patron presents items for checkout at other than the library that barred the patron, he/she should be directed to speak with that library to resolve outstanding issues and restore library privileges.   +
- +
-<note>It is recommended that libraries who refer patrons to a collections agency Bar the patrons when they do so. In this case, the alert or note should include the name of the library that referred the patron to collections.</note>+
  
 +It is PINES policy that only the library that barred the patron can unbar said patron.  If a barred patron presents items for checkout at other than the library that barred the patron, they should be directed to speak with that library to resolve outstanding issues and restore library privileges. Only staff assigned to the LocalAdmin group have the permission to unbar patrons.
circ/accounts/barred.1502201907.txt.gz · Last modified: 2018/10/11 20:15 (external edit)