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circ:accounts:studentcards [2020/09/16 11:39]
tmccanna [Library System Ongoing Responsibilities]
circ:accounts:studentcards [2020/10/08 15:01] (current)
tmccanna
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-====== Student Card Policies and Procedures ======+====== PLAY Card Policies and Procedures ======
  
 //This is working documentation, and will be modified as the pilot program proceeds. If the pilot is successful and approved to expand beyond the pilot libraries, the circulation policies will be reviewed and updated by the Student Card Working Group and the PINES Executive Committee.// //This is working documentation, and will be modified as the pilot program proceeds. If the pilot is successful and approved to expand beyond the pilot libraries, the circulation policies will be reviewed and updated by the Student Card Working Group and the PINES Executive Committee.//
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 **Pilot Program** **Pilot Program**
  
-The Student Card permission group is currently for use only by libraries who have signed up to be part of the pilot program. Chatham County students were registered for Live Oak Public Libraries as the initial proof of concept portion of the pilot program in February 2020. Several other library systems / school districts will be added during the next phase, in Fall of 2020. +The "PLAY Card (Pilot)" permission group is currently for use only by libraries who have signed up to be part of the pilot program. Chatham County students were registered for Live Oak Public Libraries as the initial proof of concept portion of the pilot program in February 2020. Several other library systems / school districts will be added during the next phase, in Fall of 2020. 
  
 These students may use any PINES library, just like any other cardholder. They may also use all electronic resources available to LOPL patrons, including RBdigital and GALILEO. These students may use any PINES library, just like any other cardholder. They may also use all electronic resources available to LOPL patrons, including RBdigital and GALILEO.
  
-Student cards are limited to five checkouts at a time and to two holds at a time. Users are not charged overdue fines, but can be billed for lost, long overdue, and damaged materials as normal. Parents/guardians are responsible for these fines. LOPL will be responsible for lost or damaged materials and long-overdue fines not recovered by other libraries for their materials. The account expires after one year. [Pilot approved 2018.12, became available 2019.02, modified 2019.12.] +PLAY cards are limited to five checkouts at a time and to two holds at a time. Users are not charged overdue fines, but can be billed for lost, long overdue, and damaged materials as normal. Parents/guardians are responsible for these fines. LOPL will be responsible for lost or damaged materials and long-overdue fines not recovered by other libraries for their materials. The account expires after one year. [Pilot approved 2018.12, became available 2019.02, modified 2019.12.] 
  
 If this next phase of the program is successful and expands to the rest of the state, the pilot policies will be reviewed by the Student Card Working Group and a proposal brought to the PINES Executive Committee. If this next phase of the program is successful and expands to the rest of the state, the pilot policies will be reviewed by the Student Card Working Group and a proposal brought to the PINES Executive Committee.
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 **Account Prefixes:** Each school district will have a unique prefix. A list of all of the prefixes for participating school districts will be posted on the PINES documentation web site for libraries to refer to if the student knows their card number but not their prefix. **Account Prefixes:** Each school district will have a unique prefix. A list of all of the prefixes for participating school districts will be posted on the PINES documentation web site for libraries to refer to if the student knows their card number but not their prefix.
  
-**Duplicate Accounts:** The PINES import process will check for an existing account with the same account number, but will not check for other possible accounts with the same name. It is acceptable for a student to have their student card account as well as a regular PINES account. +**Duplicate Accounts:** The PINES import process will check for an existing account with the same account number, but will not check for other possible accounts with the same name. It is acceptable for a student to have their PLAY Card account as well as a regular PINES account. 
  
 **Graduating Students:** When a student graduates, their account will expire at the beginning of the next school year (on September 15), and should not be renewed. They may apply for a regular PINES account at that time. If they wish to keep their circulation history, lists, etc. when they do so, they can be given a physical PINES card and their account can be updated with new information (new barcode, identification, Patron permission group, etc.) **Graduating Students:** When a student graduates, their account will expire at the beginning of the next school year (on September 15), and should not be renewed. They may apply for a regular PINES account at that time. If they wish to keep their circulation history, lists, etc. when they do so, they can be given a physical PINES card and their account can be updated with new information (new barcode, identification, Patron permission group, etc.)
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 **Lost Cards:** If a student loses their ID card, the school district issues them a new card with the same number, so nothing necessarily has to be changed in PINES. However, if there is concern that the card was stolen and someone else might be using it, staff can (at the request of the student/parent) put an alert on the account that requires staff to verify that the person presenting the card is the correct student. For instance, staff could ask the student to verify date of birth or address, which a card thief would be unlikely to know. If the student is using the mobile app or online services, the PIN/password is required, and third-party self-check machines should be set up to require the PIN/password as well.  **Lost Cards:** If a student loses their ID card, the school district issues them a new card with the same number, so nothing necessarily has to be changed in PINES. However, if there is concern that the card was stolen and someone else might be using it, staff can (at the request of the student/parent) put an alert on the account that requires staff to verify that the person presenting the card is the correct student. For instance, staff could ask the student to verify date of birth or address, which a card thief would be unlikely to know. If the student is using the mobile app or online services, the PIN/password is required, and third-party self-check machines should be set up to require the PIN/password as well. 
  
-The parent also has the option to opt out of the student card program and may register the child for a standard PINES card instead.+The parent also has the option to opt out of the PLAY Card program and may register the child for a standard PINES card instead.
  
 ==== Circulation Policies ==== ==== Circulation Policies ====
  
-**Duplicate Accounts:** Students may have a student card as well as a full PINES card. If a student moves between two participating school districts, they may have two active student card accounts for a short period of time. These should not be merged.+**Duplicate Accounts:** Students may have a PLAY card as well as a full PINES card. If a student moves between two participating school districts, they may have two active PLAY card accounts for a short period of time. These should not be merged.
  
 **Number of Concurrent Checkouts:** TBD (5 during pilot) **Number of Concurrent Checkouts:** TBD (5 during pilot)
circ/accounts/studentcards.txt · Last modified: 2020/10/08 15:01 by tmccanna