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circ:bills:collections

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Collection/Materials Recovery Agencies

Some PINES libraries contract with collection/materials recovery agencies to collect outstanding fines and fees or to recover lost materials. The following policies apply to this arrangement within PINES:

  • Fees associated with trying to collect debts or track down long-overdue materials should be returned to the owning library [2003.05].
  • Once collection action is undertaken, the user must contact or return materials to the owning library to settle the problem and pay any fees and to add “COLLECTION” as a Bill Reason [2003.05].
  • A library may send any patrons to collections who have overdue materials as a result of transactions originating from the library in question, regardless of item ownership or patron home library [2007.05].
circ/bills/collections.1500399163.txt.gz · Last modified: 2018/10/11 20:15 (external edit)