circ:bills:negative-balances
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Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
circ:bills:negative-balances [2020/03/05 20:36] – [Refunds] tmccanna | circ:bills:negative-balances [2020/03/05 20:37] – [Refunds] tmccanna | ||
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**3) Process the refund.** | **3) Process the refund.** | ||
- | - From the Bills screen, place a check mark in the box on the billing line with the negative amount owed.\\{{ : | + | - From the Bills screen, place a check mark in the box on the billing line with the negative amount owed.{{ : |
- Check the Annotate Payment box. | - Check the Annotate Payment box. | ||
- | - Enter the amount of the refund in the “Payment Received” box. This is because this is the payment the //patron will receive// from the library. The system understands that a refund is being processed and that the library is not receiving any money from the patron. | + | - Enter the amount of the refund in the “Payment Received” box. This is because this is the payment the //patron will receive// from the library. The system understands that a refund is being processed and that the library is not receiving any money from the patron.{{ : |
- | {{ : | + | - Change the number of receipts to the number you will need for your libraries processes. (The test server shows # item instead of # receipts as it should.){{ : |
- | - Change the number of receipts to the number you will need for your libraries processes. (The test server shows # item instead of # receipts as it should.) | + | - Click Apply Payment.{{ : |
- | {{ : | + | |
- | - Click Apply Payment. | + | |
- | {{ : | + | |
- Enter annotation (for example, " | - Enter annotation (for example, " | ||
- Click OK. | - Click OK. |
circ/bills/negative-balances.txt · Last modified: 2024/04/04 12:48 by smorrison