Differences

This shows you the differences between two versions of the page.

--- circ:bills:negative-balances [2020/03/05 20:37] – [Refunds] tmccanna
+++ circ:bills:negative-balances [2020/03/05 20:37] – [Refunds] tmccanna
@@ Line 54: / Line 54: @@
   - From the Bills screen, place a check mark in the box on the billing line with the negative amount owed.{{ :circ:bills:pasted:20200305-152859.png |}}{{ :circ:bills:pasted:20200305-152929.png |}}
   - Check the Annotate Payment box.
-  - Enter the amount of the refund in the “Payment Received” box.  This is because this is the payment the //patron will receive// from the library. The system understands that a refund is being processed and that the library is not receiving any money from the patron.
+  - Enter the amount of the refund in the “Payment Received” box.  This is because this is the payment the //patron will receive// from the library. The system understands that a refund is being processed and that the library is not receiving any money from the patron.{{ :circ:bills:pasted:20200305-153048.png |}}
-{{ :circ:bills:pasted:20200305-153048.png |}}
+  - Change the number of receipts to the number you will need for your libraries processes. (The test server shows # item instead of # receipts as it should.){{ :circ:bills:pasted:20200305-153113.png |}}
-  - Change the number of receipts to the number you will need for your libraries processes. (The test server shows # item instead of # receipts as it should.)
+  - Click Apply Payment.{{ :circ:bills:pasted:20200305-153124.png |}}
-{{ :circ:bills:pasted:20200305-153113.png |}}
-  - Click Apply Payment.
-{{ :circ:bills:pasted:20200305-153124.png |}}
   - Enter annotation (for example, "Refund check request for $9.99 sent to business office on 6/25/2020 JDoe").
   - Click OK.