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circ:circulation:card_required

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circ:circulation:card_required [2018/12/03 16:43]
tmccanna
circ:circulation:card_required [2018/12/03 16:45] (current)
tmccanna
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   * when an item is in hand, no library card is required for payment of fines [2007.02]   * when an item is in hand, no library card is required for payment of fines [2007.02]
  
-* **Patrons are allowed to present a scannable electronic facsimile of the PINES card on a hand-held device.** Staff must confirm the patron’s identity by asking for a key piece of information from the patron record. ​ Name, phone number, email address, street address, or date of birth would be acceptable. Note that if a library’s barcode scanners cannot scan the card number from the hand-held device, library staff will type in the card number displayed on the hand-held device along with confirmation of the patron’s identity. It is recommended that libraries using self-check machines require that the patron input their PIN.  [2014.05].+* **Patrons are allowed to present a scannable electronic facsimile of the PINES card on a hand-held device.** Staff must confirm the patron’s identity by asking for a key piece of information from the patron record. ​ Name, phone number, email address, street address, or date of birth would be acceptable. Note that if a library’s barcode scanners cannot scan the card number from the hand-held device, library staff will type in the card number displayed on the hand-held device along with confirmation of the patron’s identity. It is recommended that libraries using self-check machines require that the patron input their PIN.  [2014.05]. ​Update: A secondary piece of identifying information is not required when using the PINES app, because the patron is already logged in so has confirmed their password. [Updated December 2018 when the feature was rolled out.]
  
 A card is required for renewals or bill payment if neither the cardholder nor the item is present [2007.02]. A card is required for renewals or bill payment if neither the cardholder nor the item is present [2007.02].
circ/circulation/card_required.txt · Last modified: 2018/12/03 16:45 by tmccanna