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circ:circulation:checkin [2017/07/25 20:50] tmccannacirc:circulation:checkin [2021/06/23 20:05] (current) – [Amnesty Mode] tmccanna
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 Staff may change the date for the check-in by altering the Effective Date field for purposes of checking in items from the bookdrop first thing in the morning using a previous day's date, or in other circumstances in which the check-in date needs to be changed.  Set the desired check-in date, and check in items normally. Reset the effective date to the current day once back-dated checkins are complete. Staff may change the date for the check-in by altering the Effective Date field for purposes of checking in items from the bookdrop first thing in the morning using a previous day's date, or in other circumstances in which the check-in date needs to be changed.  Set the desired check-in date, and check in items normally. Reset the effective date to the current day once back-dated checkins are complete.
  
-{{ :circ:circulation:backdating-checkins.jpg?400 |}}+[{{ :circ:circulation:backdating-checkins.jpg?400 |}}]
  
 ===== Checking In Items That Need To Go To Another Library ===== ===== Checking In Items That Need To Go To Another Library =====
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 If the item that is checked in needs to go to be routed to another library (either to fulfill a hold request at another library or to return to its owning library), check it in as normal. The system will automatically change its status to "In Transit" and a pop-up message will appear that will allow you to print a Transit Slip that should be included with the item when sent to its destination. If the item that is checked in needs to go to be routed to another library (either to fulfill a hold request at another library or to return to its owning library), check it in as normal. The system will automatically change its status to "In Transit" and a pop-up message will appear that will allow you to print a Transit Slip that should be included with the item when sent to its destination.
  
-{{ :circ:circulation:transit-slip.jpg?400 |}}+[{{ :circ:circulation:transit-slip.jpg?400 |}}]
  
 ===== Checking In Items That Will Fill Hold Requests ===== ===== Checking In Items That Will Fill Hold Requests =====
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 If the item being checked in is needed to fill a hold request at your library, check it in as normal. A pop-up will appear that will prompt you to print a hold slip that should be attached to the item.  If the item being checked in is needed to fill a hold request at your library, check it in as normal. A pop-up will appear that will prompt you to print a hold slip that should be attached to the item. 
  
-{{ :circ:circulation:hold-slip.jpg?400 |}}+[{{ :circ:circulation:hold-slip.jpg?400 |}}]
  
 The item's status is automatically changed to "On holds shelf" and automated notices to the patron are triggered (see: [[circ:notifications|Automated Notifications]]). If the patron has opted to be notified by telephone, the telephone number will appear on the hold slip so that staff may call.  The item's status is automatically changed to "On holds shelf" and automated notices to the patron are triggered (see: [[circ:notifications|Automated Notifications]]). If the patron has opted to be notified by telephone, the telephone number will appear on the hold slip so that staff may call. 
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 Evergreen includes various options for altering how items are checked in for special circumstances (for example, during amnesty periods). These options are selected through the Checkin Modifiers button on the Checkin Items page. Evergreen includes various options for altering how items are checked in for special circumstances (for example, during amnesty periods). These options are selected through the Checkin Modifiers button on the Checkin Items page.
  
-{{ :circ:circulation:checkin-modifiers.jpg?400 |}}+[{{ :circ:circulation:checkin-modifiers.jpg?400 |}}]
  
   * **Ignore Pre-cataloged Items:** When checked, an "Ignore Pre-cataloged Items" message will appear at the top of the screen and any pre-cataloged items will not appear in the checked-in list. //Not normally used.//   * **Ignore Pre-cataloged Items:** When checked, an "Ignore Pre-cataloged Items" message will appear at the top of the screen and any pre-cataloged items will not appear in the checked-in list. //Not normally used.//
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 ===== Amnesty Mode ===== ===== Amnesty Mode =====
  
-On certain occasions, a library may set an 'amnesty' period to forgive fines on books returned during a specified time period. In order to save time manually forgiving these fines, you may use the Amnesty Mode option during the checkin process.+On certain occasions, a library may set an 'amnesty' period to forgive overdue fines on books returned during a specified time period. In order to save time manually forgiving these fines, you may use the Amnesty Mode option during the checkin process.
  
   - In the Evergreen Staff Client, click Circulation > Check In Items.   - In the Evergreen Staff Client, click Circulation > Check In Items.
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   -  Remember to uncheck Checkin Modifiers > Amnesty Mode when you wish to return to normal checkin.   -  Remember to uncheck Checkin Modifiers > Amnesty Mode when you wish to return to normal checkin.
  
-When you check in items in while Amnesty Mode is turned on, the fines are voided (not forgiven) so they will no longer show up on the patron accounts. If you need to find out how many fines were voided during this time period, you will need to run a report. (Please submit a Help Desk ticket if you require assistance.)+When you check in items in while Amnesty Mode is turned on, the fines are voided (not forgiven) so they will no longer show up on the patron accounts. If you need to find out how many fines were voided during this time period, you will need to run a report. (There is a PINES Quick Report you can run to review voided fines - please submit a Help Desk ticket if you require assistance.) 
 + 
 +**Amnesty Mode & Lost / Long Overdue Items** 
 + 
 +Checking items in with Amnesty Mode will only clear overdue fines and will __not__ clear 'Lost' or 'Long Overdue' charges. When you scan in a lost or long overdue item, an alert will pop up to inform you of its status. If the item belongs to your library, you may opt to go into the patron's account to manually forgive the remainder of the lost or long overdue charges.  
 + 
 +If the item belongs to a __different library__, the fines should __not__ be forgiven (only an item's owning library should forgive lost or long overdue fines).  
  
 ===== Other Checkin Options ===== ===== Other Checkin Options =====
circ/circulation/checkin.1501015845.txt.gz · Last modified: 2018/10/11 20:15 (external edit)