Differences

This shows you the differences between two versions of the page.

--- circ:circulation:lost [2024/01/19 15:46] – [Missing Pieces] smorrison
+++ circ:circulation:lost [2024/01/19 15:52] (current) – smorrison
@@ Line 132: / Line 132: @@
   - Go to **Circulation > Scan Item as Missing Pieces**.
   - Scan the item barcode.
-  - Click **Mark Item as Missing Pieces**.\\{{:circ:circulation:scan_item_as_missing_info.png?300|}}
+  - Click **Mark Item as Missing Pieces**. \\ {{:circ:circulation:scan_item_as_missing_info.png?300|}}
   - A print dialog box will automatically appear to print a slip, which includes the timestamp, item barcode, transaction ID, and item title. This can be printed to keep with the item.
   - A pop-up for **Apply Standing Penalty / Message** will also appear. Choose the **Penalty Type** and input a note for the patron's account.
   - In the initials field, input your first initial, last name, branch, and date. (ex: SMorrison STATELIB-A 1.19.23).
-  - Click **OK**.\\
+  - Click **OK**. \\ {{:circ:circulation:scan_item_as_missing_apply_penalty.png?400|}}
-{{:circ:circulation:scan_item_as_missing_apply_penalty.png?400|}}
   - The note/penalty will appear on the last borrower's account, and the item is marked //Damaged// and renewed on the patron's account, if there are remaining renewals.
-  - A letter is generated that can be edited and mailed to the patron. To print, click **Print Letter**.\\
+  - A letter is generated that can be edited and mailed to the patron. To print, click **Print Letter**. \\ {{:circ:circulation:scan_item_as_missing_print_letter.png?300|}}
-{{:circ:circulation:scan_item_as_missing_print_letter.png?300|}}
+  - If any subsequent items need to be marked as missing pieces, click **Reset Form** and repeat the steps above. \\ {{:circ:circulation:scan_item_as_missing_reset_form.png?300|}}
-  - If any subsequent items need to be marked as missing pieces, click **Reset Form** and repeat the steps above.
-{{:circ:circulation:scan_item_as_missing_reset_form.png?300|}}
 <note>Items can also be marked as missing pieces from the Check In screen, but this does not generate the pop-up to apply a note to the patron's account or the letter to send to the patron.</note>
 ===== On Holds Shelf =====
 The item has been placed on a library's Holds Shelf and is ready for pick up by the patron it is on hold for at the patron's desired pickup location.