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circ:circulation:offline [2019/02/28 17:00] – [Offline Circulation] tmccannacirc:circulation:offline [2023/05/12 15:10] (current) – [Problems That May Not Generate Exceptions] tmccanna
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 ====== Offline Circulation ====== ====== Offline Circulation ======
  
-There are times when the full PINES functionality is unavailable – during a PINES upgrade, or unexpected outage, when a libraries internet or local network service goes down, or when doing outreach in an area without an available internet connection.+There are times when the full PINES functionality is unavailable – during a PINES upgrade, or unexpected outage, when a library'internet or local network service goes down, or when doing outreach in an area without an available internet connection.
  
-Rather than shutting down all circulation operations or trying to track checkouts on paper, you can use the Evergreen Offline Interface to process checkouts. There are several advantages over the paper method1) the barcode scanner can be used to reduce typing errors and save time, and 2) a receipt will print after each checkout.+Rather than shutting down all circulation operations or trying to track checkouts on paper, you can use the Evergreen Offline Interface to process checkouts. There are several advantages over the paper method1) the barcode scanner can be used to reduce typing errors and save time, and 2) a receipt will print after each checkout.
  
 This interface stores a local transactions file that contains information about all of the circulation actions made while offline. When the computer can reconnect to the PINES server, that offline file must be uploaded and processed as soon as possible. This interface stores a local transactions file that contains information about all of the circulation actions made while offline. When the computer can reconnect to the PINES server, that offline file must be uploaded and processed as soon as possible.
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   - Bookmark the offline circulation page in your browser:   - Bookmark the offline circulation page in your browser:
       * [[https://gapines.org/eg/staff/offline-interface|https://gapines.org/eg/staff/offline-interface]]       * [[https://gapines.org/eg/staff/offline-interface|https://gapines.org/eg/staff/offline-interface]]
-  - If you are using Hatch, your Offline printing settings will need to be set up.  +  - If you are using Hatch, you may need to disable it in order to print while offline.  
-      * [[admin:workstations:hatch#configure_printers|Hatch Instructions]]+  - Log in to the staff client, register a workstation, and click through the Check Out, Check In, and Register Patron pages (this loads information into the browser's local storage for use when offline). 
  
-{{ :circ:circulation:offline-menu.jpg?direct&400 |}}+[{{ :circ:circulation:offline-menu.jpg?direct&400 |}}]
  
  
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 **Checkout** **Checkout**
  
-{{ :circ:circulation:offline-interface.jpg?direct&600 |}}+[{{ :circ:circulation:offline-interface.jpg?direct&600 |}}]
  
   - Click on the Checkout tab.   - Click on the Checkout tab.
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 ===== Uploading the Offline Transactions ===== ===== Uploading the Offline Transactions =====
  
-{{ :circ:circulation:offline-upload.jpg?direct&500 |}}+[{{ :circ:circulation:offline-upload.jpg?direct&500 |}}]
  
 Once you are able to reconnect to the PINES server and log into Evergreen, you will need to upload and process all of the activities that were recorded while you were offline. (This needs to be repeated for each workstation that used the offline interface.) Once you are able to reconnect to the PINES server and log into Evergreen, you will need to upload and process all of the activities that were recorded while you were offline. (This needs to be repeated for each workstation that used the offline interface.)
  
-{{ :circ:circulation:offline-sessions.jpg?direct&600 |}}+[{{ :circ:circulation:offline-sessions.jpg?direct&600 |}}]
  
   - Log in and go to Circulation > Offline Circulation.   - Log in and go to Circulation > Offline Circulation.
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   * Checking out an item belonging to another library.   * Checking out an item belonging to another library.
   * Checking out a book on hold for another patron.   * Checking out a book on hold for another patron.
 +
 +==== Internal Server Error ====
 +
 +If you receive an "Internal Server Error" message when attempting to complete the process, please submit a Help Desk ticket with details. 
 +
  
 ===== Importing and Exporting Pending Transactions ===== ===== Importing and Exporting Pending Transactions =====
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   - You should be able to view the value for each offline transaction that has not yet been uploaded.    - You should be able to view the value for each offline transaction that has not yet been uploaded. 
  
-{{ :circ:circulation:local-storage-ff.jpg?direct&600 |}}+[{{ :circ:circulation:local-storage-ff.jpg?direct&600 |}}]
  
 **In Chrome:** **In Chrome:**
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   - Expand each row to see the data.   - Expand each row to see the data.
  
-{{ :circ:circulation:local-storage-chrome.jpg?direct&600 |}}+[{{ :circ:circulation:local-storage-chrome.jpg?direct&600 |}}]
  
circ/circulation/offline.1551373236.txt.gz · Last modified: 2019/02/28 17:00 by tmccanna