Differences

This shows you the differences between two versions of the page.

--- faq:home [2023/08/17 12:58] – smorrison
+++ faq:home [2024/04/08 12:38] (current) – [Other Questions] smorrison
@@ Line 1: / Line 1: @@
 ====== Frequently Asked Questions About PINES ======
-The answers to most of the questions that the PINES staff receive are listed on this page. **If you have a question about a fine or an item listed on your account, please [[https://georgialibraries.org/find-a-pines-library/|Contact Your Local Library]].**
+The answers to most of the questions that the PINES staff receive are listed on this page. **If you have a question about a fine or an item listed on your account, please [[https://georgialibraries.org/find-a-library/|Contact Your Local Library]].**
 If you any other questions that are not answered here, then please contact us using our [[https://pines.georgialibraries.org/Contact|Contact Form]].
@@ Line 21: / Line 21: @@
 === Your Account Status ===
   * [[faq:home#i_have_a_question_about_fines_on_my_account_who_do_i_contact|I have a question about fines on my account. Who do I contact?]]
-  * [[faq:home#i_turned_in_a_book_but_it_is_still_showing_as_checked_out_on_my_account_who_do_i_need_to_contact|I turned in a book, but it is still showing on my account. Who do I contact?]]
-  * [[faq:home#i_can_t_renew_a_book_or_other_item_i_have_checked_out_why_not|I can't renew a book I have checked out. Why not?]]
   * [[faq:home#i_do_not_know_the_password_pin_to_my_pines_account_how_can_i_get_it|I do not know the password/PIN to my PINES account. How do I get it?]]
   * [[faq:home#how_do_i_get_an_online_pines_account|How do I get an online PINES account?]]
-  * [[faq:home#is_there_a_limit_on_the_items_i_can_have_out_at_one_time|Is there a limit on the items I can have out at one time?]]
   * [[faq:home#can_i_get_a_list_of_items_that_i_ve_checked_out_in_the_past|Can I get a list of items that I've checked out in the past?]]
   * [[faq:home#i_m_getting_a_message_that_my_card_has_expired_how_can_i_renew_it|I'm getting a message that my card has expired. How can I renew it?]]
+  * [[faq:home#can_i_renew_my_card_online|Can I renew my account online?]]
 === Checking Out Items ===
   * [[faq:home#is_there_a_limit_on_the_items_i_can_have_out_at_one_time|Is there a limit on the items I can have out at one time?]]
-  * [[|Do I have to return items to the same library I checked them out from?]] [[faq:home#i_turned_in_a_book_but_it_is_still_showing_as_checked_out_on_my_account_who_do_i_need_to_contact|I turned in a book, but it is still showing on my account. Who do I contact?]]
+  * [[faq:home#do_i_have_to_return_items_to_the_same_library_i_checked_them_out_from|Do I have to return items to the same library I checked them out from?]]
+  * [[faq:home#i_turned_in_a_book_but_it_is_still_showing_as_checked_out_on_my_account_who_do_i_need_to_contact|I turned in a book, but it is still showing on my account. Who do I contact?]]
   * [[faq:home#i_can_t_renew_a_book_or_other_item_i_have_checked_out_why_not|I can't renew a book I have checked out. Why not?]]
 === Placing Items on Hold ===
@@ Line 42: / Line 41: @@
   * [[faq:home#i_have_a_problem_with_a_pines_library_policy_to_whom_do_i_direct_my_comments_questions_and_or_suggestions|I have a problem with a PINES library policy. To whom do I direct my comments, questions, and/or suggestions?]]
   * [[faq:home#how_do_you_reserve_a_room_for_use_at_the_library|How do I reserve a room for use at the library?]]
+  * [[faq:home#how_do_i_donate_books_to_the_the_library|How do I donate books to the library?]]
 ----
@@ Line 121: / Line 121: @@
 If you live in another state but attend school, own property, or are employed full-time in Georgia, you are eligible for a PINES card at no charge. Property owners who do not reside in Georgia are required to show proof of Georgia property ownership, such as a tax bill or deed. Non-Georgia residents who are employed in Georgia or attending school in Georgia are required to show proof of that employment or enrollment.
-If you live in another state but do not meet one of the above criteria, you may get a PINES library card that is valid for one year for a $25 fee. Temporary residents of Georgia are eligible for a 6-month library card for $12.50. If neither of these options is appropriate, PINES library materials may be borrowed via your local library's interlibrary loan service. Please [[https://georgialibraries.org/find-a-library/|contact your local library for details.]]
+If you live in another state but do not meet one of the above criteria, you may get a PINES library card that is valid for one year for a $25 fee. Temporary residents of Georgia are eligible for a 6-month library card for $12.50. If neither of these options is appropriate, PINES library materials may be borrowed via your local library's interlibrary loan service. Please [[https://georgialibraries.org/pines-library-search/|contact your local library for details.]]
 === What do I do if I've lost my PINES card? ===
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 === How do you reserve a room for use at the library? ===
 Please contact your local PINES library to reserve a room. Contact information for all of the libraries that are members of the PINES network is available [[https://georgialibraries.org/find-a-library/|here]].
+=== How do I donate books to the the library? ===
+Please contact your local PINES library to inquire about their policy on donations. Contact information for all of the libraries that are members of the PINES network is available [[https://georgialibraries.org/find-a-library/|here]].