PINES Circulations Polcies and Procedures Manual - Changelog - v.2013.12 to v.2014.04 - Changed Heading font and made minor formatting adjustments for readability. - Added numerous linked cross-references throughout the document. - Reorganized some pieces of information for proximity to related information. - p. iii: Updated "About" page to remove out of date information. - p. iii: Moved "Confidentiality" statement to the front of the document so that it would be in a place of higher prominence. - p. 1-12: Updated information to match current patron registration screen. Reorganized some information for better readability. Added instructions for ungrouping cloned patrons. - p. 28: In "Lost Items" section, changed 6 months to 180 days to match system configuration. Moved some refund information from "Lost Items" section to "Recovering Lost Items and Refunding Payment" section directly below. - Appendix: Updated list of libraries along with their codes in Appendix