UPDATE 9:15 am: We have word from ITS that they will begin the process of restoring PINES server access this morning. At the minimum, this will take several hours. Once it is complete and tested, we will be able to restore staff and public access.
The event was due to a high-level network hardware failure and has impacted connectivity for all hosted USG services. ITS utilizes a point-in-time backup system, so we have been assured that no data has been lost.
UPDATE 9:25 am: Access to Libby has been restored.
UPDATE 9:30 am: GALILEO access is now available off-site with a temporary password. Please contact your local library for the password.
UPDATE 10:00 am: We have been given permission to publicly post the temporary GALILEO password:
1. Go to: https://galileo.usg.edu
2. Scroll to the “know your password?” box and click the down arrow (see screenshot below).
3. Enter temporary password: aspire
UPDATE: 12:00 pm: PINES services have been restored.
