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admin:workstations:troubleshooting [2019/03/11 21:59] – [Console Error: Database Connection] tmccannaadmin:workstations:troubleshooting [2019/06/13 20:53] tmccanna
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 ===== Verify Software Versions ===== ===== Verify Software Versions =====
  
-//This section is only relevant if you are using the Chrome Browser with Hatch.//+<fc #ff0000>//This section is only relevant if you are using the Chrome Browser with Hatch.//</fc>
  
 **1. Operating System** **1. Operating System**
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   - Open up a command window (Start Menu, type in cmd).   - Open up a command window (Start Menu, type in cmd).
   - Type in: java -version   - Type in: java -version
-  - You should see the Java version number listed. If there is a problem, you will see an error message.+  - You should see the Java version number listed. If there is a problem, you will see an error message. (The solution to this is usually to uninstall whatever version of Java you have, and then install the correct version.)
  
 [{{ :circ:workstations:java.jpg?direct&600 |}}] [{{ :circ:workstations:java.jpg?direct&600 |}}]
admin/workstations/troubleshooting.txt · Last modified: 2024/03/01 15:34 by tlittle