circ:accounts:new_patron_accounts
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circ:accounts:new_patron_accounts [2019/05/24 17:00] – [Sample Registration Forms] tmccanna | circ:accounts:new_patron_accounts [2023/02/07 20:30] – smorrison | ||
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* If you find the patron already has a record in the system, DO NOT create another record. Instead, update the existing record with the corrected information. | * If you find the patron already has a record in the system, DO NOT create another record. Instead, update the existing record with the corrected information. | ||
* If the patron’s information is outdated, update the information. (See: [[circ: | * If the patron’s information is outdated, update the information. (See: [[circ: | ||
- | * If a patron has lost his or her card, issue a replacement card and charge the replacement fee. (See: [[circ: | + | * If a patron has lost his or her card, issue a replacement card. (See: [[circ: |
**2. Create New Account:** If the name is NOT found in the database, open the Register Patron screen. The PINES user record can contain as many addresses as necessary, and notes and comments that display to all PINES facilities. Required fields are: | **2. Create New Account:** If the name is NOT found in the database, open the Register Patron screen. The PINES user record can contain as many addresses as necessary, and notes and comments that display to all PINES facilities. Required fields are: | ||
* Barcode | * Barcode | ||
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===== Patron Self-Registration Form ===== | ===== Patron Self-Registration Form ===== | ||
- | Patrons may fill out an online application form on the PINES OPAC ([[https:// | + | PINES rolled |
- | + | ||
- | When the patron comes into the library to complete the registration process, | + | |
- | - Open the list of pending patron applications and retrieve the patron information (Circulation > Pending Patrons). | + | |
- | - In a separate tab, search to verify that the patron does not already have a PINES card. (If they do, update the existing account rather than creating a new account.) | + | |
- | - If no existing account exists, complete the patron registration form. Be sure to confirm that the information the patron entered matches the information on the ID that is presented. | + | |
+ | - When a patron successfully submits the online application form ([[https:// | ||
+ | - To obtain a full PINES card, the patron will come into the library and provide their e-card number and proof of ID. | ||
+ | - Staff should then: | ||
+ | - Check for duplicate accounts. | ||
+ | - Check the provided ID/ | ||
+ | - Give the patron a PINES card and update the barcode in the account. | ||
+ | - Change the permission group from Quipu to Patron. | ||
===== Cloning a Patron with the Same Address ===== | ===== Cloning a Patron with the Same Address ===== |
circ/accounts/new_patron_accounts.txt · Last modified: 2023/02/08 14:29 by smorrison