Differences

This shows you the differences between two versions of the page.

--- circ:bills:creditcards [2018/10/11 20:15] – external edit 127.0.0.1
+++ circ:bills:creditcards [2023/05/18 17:39] (current) – tmccanna
@@ Line 20: / Line 20: @@
   - PINES staff will enable the appropriate options on your account and patrons will be able to begin online payments immediately.
-**Other Vendors**\\
+**Stripe Coverage**\\
+//Updated May 2022 - Systems using Stripe shown in dark green. Please note that some systems only accept Stripe through specific locations.//
+{{ :circ:bills:stripe-coverage.jpg?400 |}}
+===== Reconciling Stripe Payments with Evergreen =====
+If there is a connectivity issue or an issue such as a negative bill on the patron's account, you may occasionally encounter a problem where Stripe will accept the payment but it will not get recorded in Evergreen. It is important to regularly reconcile your Stripe report with your Evergreen report to identify any possible issues that need to be manually corrected.
+  - [[https://my.nicheacademy.com/pines/course/48997/lesson/142736|Stripe Reconciliation Tutorial]]
+===== Other Vendors ======
 Evergreen is also capable of connecting with Authorize.net and with PayPal. If you wish to use one of those vendors instead of Stripe, contact the Help Desk for assistance.