News & Announcements

The PINES Annual Survey results for 2016 have now been posted!

The Agenda and majority of the associated documents have been posted to:

PINES Executive Committee Meeting (May, 2016)

We will be offering two days of PINES staff training on May 16-17 in advance of the upcoming PINES Executive Committee Meeting and Public Library Directors' Meeting.

Agenda and Registration

The issues related to the database upgrade have been resolved and the system is now up to speed.

If you see any errors, please submit a help desk ticket, or, contact us through the online form with as much detail as possible.

Thank you!

We continue to see performance issues with the server after the upgrade, and we are currently receiving assistance from both Equinox Software and Emerald Data Networks to diagnose the cause.

We greatly appreciate your patience, but we hope today's efforts will help us reveal the problem so that we may apply a solution.

Thank you,

Your PINES Support Staff

Attention PINES Library Staff:

PINES services will be unavailable beginning today, January 14, at 6pm for the annual upgrade. Services will resume on Tuesday, January 19, at 6am.

Thank you to all of the library staff members who participated in the software upgrade testing process!

The PINES system will be upgraded beginning on Thursday, January 14 at 6pm. PINES services will be unavailable during the upgrade, and will resume on the morning of Tuesday, January 19.

Please contact your local library to check for possible closures during the upgrade.

The upgrade will include several new features that we hope you will find useful. Please watch the video below (no sound is required) for an overview of the new features.

A short video is now available highlighting the new features that are coming with the next upgrade. All staff should be familiar with these changes in order to assist patrons:
https://youtu.be/-NEb08sdAu8