There are two locations within the Evergreen client to control which days that the system sees a library as being closed - the Hours of Operation settings and the Closed Dates Editor. These are important for each library system to set and maintain because any day that the library is marked is closed will not generate fines for the library's patrons and the library's books will not be targeted for holds.

A short class on this topic is available at: https://my.nicheacademy.com/pines/course/13634

If your library changes which days of the week or hours it is open, enter a Helpdesk ticket and the PINES staff will update this setting for you. The hours appear in the library information pages in the OPAC as well as in the libraries' linked data pages.

Adding a closing has the following consequences:

• During the closed dates (inclusive), books will not be due. If a closing is added on a day when books are already due, the emergency closure option should be used to adjust those due dates.
• Holds will not target copies in a closed library. If you wish to pull holds while a library is closed, the “Target copies for a hold even if the copy's circ lib is closed” setting can be enabled.
• In addition to the setting above, there are a few other settings that control holds targeting and hold pickup selections that PINES needs to update. When closing your library for an extended period, please submit a Helpdesk ticket with the start and end date, so we can apply the settings and then revert them back once the library has reopened.
• Patrons will not be charged fines on closed dates. If the closing is added after the closed date has occurred, the closing should use the emergency closure option to void those fines.

Please note - a 'Closed Date' should only be used for days that the library is entirely closed. These dates do not currently appear to the public anywhere, but overdue fines will not be applied, due dates will be pushed back to the next open day, and items will not be targeted by the holds targeter on days marked closed.

1. Log in as a Local Admin.
2. Click on Admin > Local Administration > Closed Dates Editor.
3. Select the relevant library location from the drop-down list.
4. Click the Add closing button.
5. A popup form will open (see below). Choose either One Full Day or Multiple Days for the Closing Type.
6. Choose the date(s).
7. Type in a reason (this is currently only available to staff, and not visible to the public).
8. Click OK.

Closed Date Pop-Up

On the popup, select the system rather than the branch (ARL rather than ARL-ATH) and check the “Apply to all of my libraries” box.

If you need to mark a closed date either after a closure (for example, for an unexpected weather closure) or within two weeks of an upcoming closure (for example, if you did not get an upcoming holiday entered in time, so items are showing due dates of a date you are closed), then please enter an Emergency Closure.

The emergency closure will change the due dates of any items that are set to be due within the closure date range. If you are entering an emergency closure for a date in the past, the process will void any fines that were already charged for the items that it changed the due dates on.

Note that it will NOT void fines on items that were due before the closure.

The process also updates hold shelf expiration dates for any holds that were set to expire off of the holds shelf on a closed date.

Video: https://screencast-o-matic.com/watch/cYfootzl9h

1. Delete any previously entered closures that overlap the emergency closure you wish to enter. (Editing a previous closure to extend the closure dates will NOT work to change existing due dates that fall within that time period.)
2. Enter the new closure date range. Note: There is an existing bug that pushes the due dates to the first day after the emergency closure even if that day is normally closed. So, if you need to enter an emergency closure for a Friday, but you are normally closed on Saturday and Sunday, be sure to enter the emergency closure for Friday-Sunday.
3. Check the “Emergency” box and the “Process Immediately” box. This will reset due dates for all items that had been due within the date range, and will void overdue fines that had already accrued if the date range includes dates in the past.

This process is very slow - let it run and check back later to make sure that all circulations and holds processed. When it is successfully completed, it should look like this:

If you are unable to log in, please contact the Help Desk with a request to mark your library closed. In the event that your network is down, keep in mind that you may submit Helpdesk tickets via any mobile device that has Internet access or by email to help@help.georgialibraries.org.