OPAC Settings and Widgets
Other Features
Additional Information
OPAC Settings and Widgets
Other Features
Additional Information
Hatch is an optional installable program that works with your browser to manage complex printing needs (such as printing to different printers under different circumstances). Hatch was originally designed to store local settings (such as visible column settings and customized print templates), but those settings are now stored on the server (under the workstation name).
As of Evergreen 3.4 (which PINES upgraded to January 2020), Hatch now stores a list of the workstations that have been registered on the current computer as well, so if you need to clear the browser cookies, the dropdown list of registered workstations will no longer disappear.
Hatch requires the current Java Runtime Environment (JRE). If you are unsure which version you have, view your computer's list of programs. You can download the latest version at:
https://www.java.com/en/download/help/windows_manual_download.xml
If you had an earlier version of Hatch installed, you may want to uninstall it first. If so, look for the program called “Evergreen ILS - Hatch - Java based Print Service and Local Storage System.”
Download the current version of Hatch here:
Install the appropriate browser extension:
Verify that it is enabled: When Hatch is enabled, you will see a small green icon in the top-right corner of the browser. If it is not enabled automatically, you may need to view your list of add-ons/extensions and manually enable it.
Go to Administration > Workstation > Printer Settings…
Default Tab
Receipt Tab
Label Tab
(Most staff will not have a label printer, so this step can be skipped.)
Mail Tab
Offline Tab
If your receipts appear to be printing to the default printer even though you have the receipt printer configured, you may need to do this step as well.
If you export your print templates, the export will contain these printer context settings as well.
If you clear your browser cookies, you will lose your workstation name. However, if you register a workstation with the same name, you can restore your settings from the server as well as reconnect Hatch.
If you are seeing unusual Hatch problems that you are unable to resolve, please go through the Troubleshooting steps first to ensure that all versions and settings are correct, and to gather console error information to submit to the Help Desk for assistance.