Although we do not endorse one browser over the other, the Hatch local storage / printing program only works with Chrome at this time. If you wish to have better control over printing or if you wish to save local configuration settings (column configurations, registered workstations, custom print templates, etc.) without worrying about them being cleared out if you clear your cookies, then you will need to use Hatch with Chrome.
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Since the client is web-based, you can use common keyboard shortcuts and functions such as selections, copy & paste, and right-clicks to access menus.
The web client allows you to bookmark the pages that you use the most, and to use your browser's existing functionality to build your own custom toolbars and even to use browser profiles for different activities.
You can use Firefox's built-in Bookmarks Toolbar to create a custom toolbar, or you can install free extensions to customize your bookmark toolbars even further (Menu > Add-Ons > Extensions > Search). There are many extensions available, but a few that you may find useful are:
You can use Chrome's built-in Bookmarks Bar, or you can install free extensions to customize your bookmark toolbars even further (Menu > More Tools > Extensions > Get more extensions). There are many extensions available, but a few that you may find useful are:
Firefox Sync is a free tool that allows you to synchronize your bookmarks, add-ons, and browsing history across multiple computers and mobile devices. This is useful for staff who work in multiple locations.
Chrome People allows you to synchronize your bookmarks, add-ons, and browsing history across multiple computers and mobile devices. This is useful for staff who work in multiple locations. You can also set up Chrome profiles to separate work activities from personal activities or to separate different types of work activities, or for multiple staff who need to use the same computer.
If you want to be able to click on a linked email address and have it launch a new email window in your preferred email system (ie, Gmail, Microsoft Outlook, etc.), you may need to configure your browser so that it understands what type of email window to open.
By default, Chrome should launch whatever your Windows default email system is (for example, if Windows is set to use a program such as Microsoft Outlook or Thunderbird as your email program). If you want to change Chrome to launch Gmail instead, follow these instructions:
If Chrome is set to Gmail to default, but you need to change it back to your Windows default, you'll need to clear out your Chrome settings: