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circ:courier

Courier

Transit Slips

Whenever possible, transit slips printed from Evergreen should be used. When a library must manually create a transit slip, the following information must be included:

  • Courier Code
    (eg: 444/111 - this must be in large, clear text for easy sorting at the courier's warehouses)
  • Short (Policy) Name
    (eg: STATELIB-L - this must be large and clear for easy sorting at the HQ libraries)
  • Destination Library Branch Name
  • Destination Regional System Name

See also: Spreadsheet of STAT Courier Codes

Packaging

A “green bag” (ie, the heavy-duty green, zippered PINES bags purchased for courier use) may contain multiple items destined for a single branch, but should not contain books meant for different branches in the same system. (A single green bag should not contain one item meant for ARL-ATH and another item meant for ARL-BOGART.)

Green bags meant for all destinations should then be placed in a “tote” (ie, the large bins that the courier uses to transport materials). The drivers collect the bins from each HQ library and bring them to centralized warehouses where they are then sorted. The sorters use the numeric courier code on the transit slip for sorting, and will not open the green bags.

The transit slip must be placed in the clear plastic window where it is clearly readable. Any materials that are not appropriately secured and labeled will be sent to the PINES office, leading to transit delays.

Packaging AV Materials

The green bags provide sufficient protection for most library materials. However, audio-visual materials should be packed for transit with additional care in order to avoid damage during sorting and transit.

A committee tested various forms of DVD packaging (see Committee Report, September 2021) and recommended that libraries use one of the following methods:

  • Place the DVD case inside a reusable padded envelope, and then place that envelope inside of the green bag.
  • Place the DVD case between two books that are being sent to the same destination.

Other AV materials (eg, audiobooks and CDs) were not tested, but similar packaging methods should be followed in order to reduce breakage.

Bag and Tote Requests

When you get low on green bags or totes (aka, tubs or bins), put in a Help Desk ticket and the PINES staff will have more sent to your branch from the courier's Atlanta warehouse.

If your library has more bags or totes than you need, please send them via your courier to the Atlanta Warehouse, Attn: Brian Clingen.

In case of extreme bag or bin shortage, materials may be sent in alternative protective packaging as long as it will stand up to the rigors of sorting and transit, and as long as the transit slip is clearly legible and firmly attached to the outside of the package.

Claim Form

If an item is damaged during transit from one library system to another, fill out this form and submit it to the Help Desk as soon as possible upon discovering the damage.

(The PINES contract with STAT only covers deliveries between library systems, from headquarters to headquarters. If your library system has an additional contract with STAT to deliver from branch to branch within the system, then any claim for an item damaged during one of those transits should go directly to your contact with STAT.)

Courier Service Between Public and University Libraries

Georgia's public libraries and state university libraries utilize a courier service that includes interlibrary loan deliveries within the state.

Courier Expansion Policies and Procedures

Processing Interlibrary Loan Items in PINES

Courier Email Discussion List

Courier Labels

Mail Merge Files

circ/courier.txt · Last modified: 2021/09/16 11:19 by tmccanna